Senior Associate, Commercial Operations & Data Insights

DoorDash; Washington (District of Columbia); On-site; USD 88,000 - 130,000; Full time

Benefits offered by this job

401(k) match

Parental leave

Wellness benefits

Commuter benefits

Paid time off

Paid sick leave

Medical/dental/vision

Holidays

Disability & life insurance

Family-forming assistance

Mental health program

Job summary

DoorDash is seeking a Senior Associate on the Commercial Operations team to drive the current and future state success of our sales organization. You will build and execute team strategy, own capacity planning, and become the data SME, delivering insights to accelerate deal velocity and improve accuracy across lines of business.

You will extract and analyze data from CRM, SQL, and AI tools, document end-to-end processes, and collaborate with cross-functional partners to influence decisions and

Qualifications

• Bachelor’s degree or higher.
• 3+ years experience in management consulting, tech, strategy, business operations or related experience; high-growth or experience in a technology company preferred
• Ability to map end-to-end processes using Lucidchart, Google Slides, etc, or similar process mapping tooling
• Versatile problem solver with a structured approach in identify, sizing, and solving problems through strong project/program management capabilities
• Manual data extraction from disparate sources leveraging CRM reporting, SQL, AI (e.g. ChatGPT, Claude + Snowflake Integrations)
• Analyze data sets to generate insight, conduct sizing of estimated impact of current and future states, and can build data models to estimate future work

Responsibilities

• Define and execute team strategy and capacity planning.
• Own data analytics and generate insights to improve deal velocity and accuracy.
• Manage delivery of projects and programs impacting sales.
• Build relationships with partners and stakeholders to influence decisions.
• Communicate the right information to the right people at the right level and time.

Skills

Bachelor's degree

Project management

Process mapping

Data analysis

SQL

CRM reporting

AI tools

Data extraction

Stakeholder collaboration

Problem solving

Education

Bachelor’s degree or higher

Tools

Lucidchart

Google Slides

Job description

DoorDash is seeking a Senior Associate on the Commercial Operations team to drive the current and future state success of our sales organization. You will build and execute team strategy, own capacity planning, and become the data SME, delivering insights to accelerate deal velocity and improve accuracy across lines of business.

You will extract and analyze data from CRM, SQL, and AI tools, document end-to-end processes, and collaborate with cross-functional partners to influence decisions and