Senior Assistant Store Leader - Grow Sales & Lead Teams

Crate & Barrel; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Crate & Barrel in New York, NY is seeking a Senior Assistant Store Leader to drive sales growth and store performance by partnering with the Store Leader and leadership team to align on goals, customer experience, and brand standards.

You will coach and develop Assistant Store Leaders and Team Leaders, manage staffing and operations, and ensure exceptional service on the sales floor while upholding company initiatives and safety standards.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proactive problem-solving capabilities.
• Ability to set expectations and hold others accountable.
• Strong delegation skills in support of execution and driving results.
• Proven ability to build a culture focused on success and teamwork.
• Requires significant time on the sales floor coaching and assisting customers.
• Open availability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Manage and direct a team of Assistant Store Leaders and Team Leaders to set and maintain sales goals and standards.
• Oversee store operations within sales, customer experience, profitability, and operations.
• Evaluate and resolve complex customer service issues, escalating as needed.
• Ensure staffing by recruiting, training, and building bench strength.
• Coach leaders to develop internal talent and performance plans.
• Communicate store goals and initiatives to all associates.
• Establish and monitor key metrics including sales, visuals, safety, and payroll.

Skills

Communication

Organization

Problem solving

Accountability

Delegation

Team leadership

Customer engagement

Flex scheduling

Job description

Crate & Barrel in New York, NY is seeking a Senior Assistant Store Leader to drive sales growth and store performance by partnering with the Store Leader and leadership team to align on goals, customer experience, and brand standards.

You will coach and develop Assistant Store Leaders and Team Leaders, manage staffing and operations, and ensure exceptional service on the sales floor while upholding company initiatives and safety standards.