Senior AppSec TAM: Accelerate DevSecOps Value

Francisco Partners; United States; On-site; USD 125,300 - 188,000; Full time

Job summary

Black Duck Software, Inc. helps organizations build secure, high-quality software, enabling teams to find and fix vulnerabilities and defects across proprietary code and open-source components.

This Technical Account Manager role focuses on accelerating adoption, guiding customers through AppSec strategy, and driving value realization within CI/CD pipelines. The TAM collaborates with internal teams to ensure seamless integration, provides regulatory guidance, and mentors development and security

Qualifications

• Strong knowledge of application security, vulnerabilities, and open-source licensing.
• Hands-on experience with CI/CD and DevOps tools.
• Software development experience in languages like C/C++, Java, or C#.
• Proven ability to influence and guide customers through technical transformation.
• Excellent communication, relationship-building, and project management skills.
• At least 7 years in a customer-facing technical role.
• Ability to travel up to 25% as needed.
• Bachelor’s degree in Computer Science, Engineering, or a related STEM field.

Responsibilities

• Prioritize, Escalate, and Resolve technical product issues.
• Provide Industry Specific Compliance / Regulatory Guidance.
• Role-specific training for developers, testers, product teams, and security administrators.
• Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows.
• Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices.
• Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy.
• Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes.
• Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value.
• Foster community and knowledge-sharing across customer teams and internal stakeholders.

Skills

AppSec knowledge

CI/CD & DevOps

Programming: C/C++, Java, C#

Customer-facing expertise

Education

Bachelor’s degree in Computer Science/Engineering/related STEM field

Tools

CI/CD tooling

DevOps tooling

Job description

Black Duck Software, Inc. helps organizations build secure, high-quality software, enabling teams to find and fix vulnerabilities and defects across proprietary code and open-source components.

This Technical Account Manager role focuses on accelerating adoption, guiding customers through AppSec strategy, and driving value realization within CI/CD pipelines. The TAM collaborates with internal teams to ensure seamless integration, provides regulatory guidance, and mentors development and security