Senior Application Support Engineer - Bluebeam & CAD Tools

LTM; Overland Park (KS); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Medical Plan

Disability Coverage

401(k) Plan with Company match

Life Insurance

Vacation Time & Sick Leave

Paid Holidays

Paternity & Maternity Leave

Job summary

LTIMindtree is seeking an Application Support professional with 5-8 years of AMS experience in engineering environments. The role focuses on incident management, RCA, and rapid service restoration across applications, databases, and hybrid cloud setups.

Strong ITIL process knowledge and clear communication skills are essential for effective collaboration with non-IT staff. The position emphasizes resolving Severity 1/2 incidents, maintaining service stability, and leveraging tool-based issue

Qualifications

• 5-8 years of experience in an Application Support role in Engineering domain (AMS).
• Experience installing, configuring or supporting Microsoft Office, Bluebeam, Adobe and Engineering Applications.
• Strong troubleshooting skills across applications, databases, and hybrid cloud environments.
• Proven experience managing Severity 1/Severity 2 incidents, driving RCA, and rapid restoration of service.
• Strong command of ITIL processes (Incident, Problem, Change, Knowledge Management).
• Excellent written and verbal communications and ability to explain technical issues to non-IT staff.
• Issue tracking and reporting using tools.

Skills

Bluebeam

Adobe Suite

Microsoft Office

Autodesk Applications

Bentley Applications

SQL basics

CAD basics

HQMS

Clarity

Production Support Focus

Job description

LTIMindtree is seeking an Application Support professional with 5-8 years of AMS experience in engineering environments. The role focuses on incident management, RCA, and rapid service restoration across applications, databases, and hybrid cloud setups.

Strong ITIL process knowledge and clear communication skills are essential for effective collaboration with non-IT staff. The position emphasizes resolving Severity 1/2 incidents, maintaining service stability, and leveraging tool-based issue