Senior Application Support Engineer - Engineering AMS

Intellectt INC; Kansas City (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Intellectt Inc in Kansas City, KS is seeking an Application Support Consultant for a contract assignment. You will troubleshoot and resolve complex issues across office and engineering applications and support Bluebeam, Adobe, and MS Office to minimize downtime.

With 5-7 years of AMS experience and a Bachelor's in Engineering or IT, you will manage Sev1/Sev2 incidents, perform root cause analysis, and implement preventive actions.

Qualifications

• 5-7 years of experience in Engineering Application Support (AMS).
• Experience supporting Bluebeam, Adobe, Microsoft Office and Engineering apps.

Responsibilities

• Troubleshoot and resolve complex issues across applications including Bluebeam, Adobe, and MS Office.
• Manage Severity 1 and 2 incidents with timely resolution.
• Conduct RCA and implement corrective actions to prevent recurrence.

Skills

Troubleshooting

Incident management

Root cause analysis

Communication

Education

Bachelor's degree in Engineering/IT

Tools

Bluebeam

Adobe

Microsoft Office

Job description

Intellectt Inc in Kansas City, KS is seeking an Application Support Consultant for a contract assignment. You will troubleshoot and resolve complex issues across office and engineering applications and support Bluebeam, Adobe, and MS Office to minimize downtime.

With 5-7 years of AMS experience and a Bachelor's in Engineering or IT, you will manage Sev1/Sev2 incidents, perform root cause analysis, and implement preventive actions.