Application Support Consultant

Intellectt INC; Kansas City (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Intellectt Inc in Kansas City, KS is seeking an Application Support Consultant for a contract assignment. You will troubleshoot and resolve complex issues across office and engineering applications and support Bluebeam, Adobe, and MS Office to minimize downtime.

With 5-7 years of AMS experience and a Bachelor's in Engineering or IT, you will manage Sev1/Sev2 incidents, perform root cause analysis, and implement preventive actions.

Qualifications

• 5-7 years of experience in Engineering Application Support (AMS).
• Experience supporting Bluebeam, Adobe, Microsoft Office and Engineering apps.

Responsibilities

• Troubleshoot and resolve complex issues across applications including Bluebeam, Adobe, and MS Office.
• Manage Severity 1 and 2 incidents with timely resolution.
• Conduct RCA and implement corrective actions to prevent recurrence.

Skills

Troubleshooting

Incident management

Root cause analysis

Communication

Education

Bachelor's degree in Engineering/IT

Tools

Bluebeam

Adobe

Microsoft Office

Job description

Hello,

I hope you're doing well.

My name is Sajid, and I'm reaching out from Intellectt Inc regarding an exciting contract opportunity for Application Support Consultant based in Kansas City, KS with one of our prestigious clients. I would love to connect and discuss this opportunity in more detail.

Domain: Engineering, Manufacturing.

Title: Application Support Consultant

Location: Kansas City, KS

Exp Required: 5-7 Years

Work Type: Contract

Job Description & Skill Requirements:

Key responsibilities:

• Troubleshoot and resolve complex issues across applications, including Bluebeam, Adobe, and Microsoft Office.
• Manage Severity 1 and Severity 2 incidents, ensuring timely resolution and rapid restoration of services.
• Conduct Root Cause Analysis (RCA) and implement corrective and preventive actions to minimize recurring issues.

Required Qualifications:

• 5 8 years of experience in Engineering Application Support (AMS).
• Experience supporting Bluebeam, Adobe, Microsoft Office, and Engineering applications.

Qualification:

• Bachelor's degree in Engineering/IT background.