Senior Application Support Engineer

The Matlen Silver Group, Inc.; Chandler (AZ); On-site; USD 90,000 - 94,000; Full time

Benefits offered by this job

Health, vision, and dental insurance (

401(k) plan

Job summary

The Matlen Silver Group, Inc. is seeking an Application / Production Support Engineer in Chandler, AZ to provide platform and production support for enterprise applications. The role emphasizes Java-based support, Oracle databases, and data workflows with Informatica PowerCenter/DataStage.

Ideal candidates will troubleshoot performance issues, monitor systems with Splunk, and work across teams to resolve complex incidents in a production environment.

Qualifications

• Experience in production or application support for enterprise applications.
• Strong Java application support and basic programming experience.
• Solid Oracle database knowledge.
• Ability to write and troubleshoot SQL.
• Experience with Informatica PowerCenter and/or Informatica DataStage.
• Experience supporting enterprise applications in a production environment.
• Ability to understand and explain an application's purpose, architecture, and technology stack.
• Experience troubleshooting application performance issues.

Responsibilities

• Provide L2/L3 production and application support for enterprise applications.
• Support applications built on Java/.NET technologies.
• Monitor application health and investigate production incidents.
• Troubleshoot application performance, availability, and data-related issues.
• Support Informatica PowerCenter/DataStage platforms and associated workflows.
• Use SQL and Oracle to investigate application and database issues.
• Review logs and monitoring data using Splunk and/or other monitoring tools.
• Analyze incidents, identify root causes, and coordinate resolution with development, database, infrastructure, and other support teams.

Skills

Java support

Oracle database

SQL

Production support

Splunk

Unix/Linux

Java/.NET

Banking/financial services experience

Tools

Informatica PowerCenter

Informatica DataStage

Job description

Location Chandler, United States Sector IT Salary $65.00 to $68.00 per hour

Application / Production Support EngineerLocation: Chandler, AZ
Duration: 12+ Months
Rate: $65-$68/hour W2
Position OverviewSeeking an Application / Production Support Engineer to provide platform and production support for enterprise applications. The ideal candidate will have strong experience supporting Java applications and Oracle databases, along with exposure to Informatica PowerCenter and/or Informatica DataStage. Experience with monitoring tools such as Splunk, Unix/Linux, and workflow management tools is highly desirable.

Must-Have Skills

• Production Support or Application Support experience
• Java application support experience specifically, or basic Java programming experience
• Strong Oracle database knowledge
• Ability to write and troubleshoot SQL
• Experience supporting enterprise applications in a production environment
• Experience with Informatica PowerCenter and/or Informatica DataStage
• Ability to understand and explain an application's purpose, architecture, and technology stack
• Experience troubleshooting application performance issues

Preferred Skills

• Splunk or other application/infrastructure monitoring tools
• Unix/Linux
• Workflow management tools
• Java/.NET application experience
• Previous banking or financial services experience

Key Responsibilities

• Provide L2/L3 production and application support for enterprise applications.
• Support applications built on Java/.NET technologies.
• Monitor application health and investigate production incidents.
• Troubleshoot application performance, availability, and data-related issues.
• Support Informatica PowerCenter/DataStage platforms and associated workflows.
• Use SQL and Oracle to investigate application and database issues.
• Review logs and monitoring data using Splunk and/or other monitoring tools.
• Analyze incidents, identify root causes, and coordinate resolution with development, database, infrastructure, and other support teams.
• Understand application workflows and dependencies and communicate technical issues clearly.

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: [e-mail] // 908-393-8600

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)