Production Support Analyst

Insight Global; Jacksonville (FL); On-site; USD 49,593; Full time

Job summary

A staffing agency is seeking an entry-level Production Support Analyst in Jacksonville, Florida, to monitor and maintain vendor-supported applications. Responsibilities include troubleshooting across Unix and Windows servers, performing SQL queries, and interacting with business users. Ideal candidates will have basic Unix, SQL Server, and Oracle skills along with Java coding experience. This contract position offers a pay rate of $36/hr with a duration of 12 months, extendable to 18-24 months.

Responsibilities

• Monitor and maintain vendor-supported applications in a production environment.
• Analyze logs across Unix and Windows servers.
• Perform basic SQL queries on Oracle and SQL Server databases.
• Interact with business users, troubleshoot issues, and manage tickets.
• Participate in on-call rotation and occasional weekend monitoring.

Skills

Ability to write basic Unix commands for log searching

SQL Server experience

Oracle experience

Basic SQL scripting

Exposure to Mulesoft

J2EE knowledge

Coding experience with Java

Job description

We are seeking a Production Support Analyst to monitor and maintain vendor-supported applications in a production environment.

About the Role

This role involves scheduling jobs using Autosys, analyzing logs across Unix and Windows servers, and performing basic SQL queries on Oracle and SQL Server databases.

Responsibilities

• Monitor and maintain vendor-supported applications in a production environment.
• Analyze logs across Unix and Windows servers.
• Perform basic SQL queries on Oracle and SQL Server databases.
• Interact with business users, troubleshoot issues, and manage tickets.
• Participate in on-call rotation and occasional weekend monitoring.

Qualifications

• Ability to write basic Unix commands for log searching.
• SQL Server and Oracle experience.
• Basic SQL scripting.
• Exposure to Mulesoft.
• J2EE knowledge.

Required Skills

• Coding experience with Java.

Pay range and compensation package

Pay Rate: $36/hr

Duration: 12 months with extensions to 18-24 months

Seniority level

• Entry level

Employment type

• Contract

Job function

• Information Technology

Industries

• Banking