Senior App Support Engineer | 2nd Shift (2pm-10pm CST)

MainframeMaster; Dallas (TX); Hybrid; USD 75,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health insurance

Paid Time Off

Flexible/hybrid work model

Job summary

DTCC is seeking a Lead Application Support Engineer for the 2pm-10pm CST shift in Dallas, Texas. This role involves supporting critical applications, providing monitoring and incident response, and implementing process improvements through scripting and automation.

The ideal candidate brings at least 6 years of experience, strong troubleshooting skills, and familiarity with various programming languages and database systems. Join DTCC to innovate in financial markets!

Qualifications

• Minimum of 6 years of related experience.
• Strong knowledge of application support and troubleshooting.

Responsibilities

• Support DTCC applications by providing monitoring and system support.
• Provide 24x7 support for event monitoring and incident triage.
• Implement efficiencies through automation.
• Support disaster recovery test planning and execution.

Skills

Application support

Basic programming skills

Distributed Application troubleshooting

Relational databases (DB2, Oracle, Snowflake)

Monitoring and Data Tools (Splunk, Grafana)

Cloud Technologies (AWS, Azure)

Middleware experience (Solace, Tomcat)

Messaging Queue Systems (IBM MQ, RabbitMQ)

Scripting languages (Python, Bash)

Mainframe troubleshooting skills (COBOL, JCL)

Education

Bachelor's degree or equivalent experience

Tools

DB2

Oracle

AWS services (S3, EC2)

Splunk

Python

JavaScript

Job description

DTCC is seeking a Lead Application Support Engineer for the 2pm-10pm CST shift in Dallas, Texas. This role involves supporting critical applications, providing monitoring and incident response, and implementing process improvements through scripting and automation.

The ideal candidate brings at least 6 years of experience, strong troubleshooting skills, and familiarity with various programming languages and database systems. Join DTCC to innovate in financial markets!