Senior Amazon Connect Solution Architect (Onsite Seattle)

Danta Technologies; Seattle (WA); On-site; USD 68,000 - 97,000; Full time

Benefits offered by this job

Competitive pay

Healthcare insurance

Paid holidays and sick leave

Job summary

Danta Technologies in Seattle, WA is seeking a Solution Architect to define Amazon Connect architecture and recommend AWS integrations to improve customer engagement. You will collaborate with product and engineering teams and lead architecture reviews.

Candidates should have 15+ years of experience in contact center and cloud architectures, be onsite in Seattle, and comfortable with AWS services. Competitive hourly rate of $60 on W-2 is offered.

Qualifications

• 15+ years of experience in architecture and solution design.
• Expertise in Amazon Connect and AWS services for contact centers.
• Proven ability to lead architectural reviews and roadmaps.

Responsibilities

• Define end-to-end Amazon Connect architecture aligned with business goals.
• Collaborate with product, engineering, and stakeholders to shape contact center strategy.
• Lead modernization initiatives and provide technical leadership during delivery.

Tools

Amazon Connect

AWS Lambda

Lex

Connect Flows

Contact Lens

API Integrations

AWS Architecture

Solution Design

Job description

Danta Technologies in Seattle, WA is seeking a Solution Architect to define Amazon Connect architecture and recommend AWS integrations to improve customer engagement. You will collaborate with product and engineering teams and lead architecture reviews.

Candidates should have 15+ years of experience in contact center and cloud architectures, be onsite in Seattle, and comfortable with AWS services. Competitive hourly rate of $60 on W-2 is offered.