Senior Amazon Connect & AWS Solution Architect

K&K Global Talent Solutions INC.; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Job summary

K&K Global Talent Solutions INC. is seeking a senior cloud architect to define and lead end-to-end Amazon Connect solutions aligned with business and customer experience objectives.

You will collaborate with business stakeholders, product and engineering teams to design scalable, secure contact center architectures, oversee architecture reviews, and drive platform modernization while ensuring governance and best practices.

Qualifications

• 15+ years of experience in cloud/solution architecture.
• Proven track record designing Amazon Connect ecosystems.
• Strong leadership and stakeholder management skills.
• Experience delivering secure, scalable contact center solutions.
• Deep knowledge of AWS services and integration patterns.

Responsibilities

• Lead architecture reviews and create solution roadmaps.
• Define and implement end-to-end Amazon Connect architectures.
• Collaborate with product and engineering to align with business goals.
• Ensure security, governance, and AWS best practices across projects.

Skills

Cloud architecture

Technical leadership

Solution design

Stakeholder collaboration

AWS services

Tools

Amazon Connect

AWS Lambda

Lex

Connect Flows

Contact Lens

API Integrations

AWS Architecture

Job description

K&K Global Talent Solutions INC. is seeking a senior cloud architect to define and lead end-to-end Amazon Connect solutions aligned with business and customer experience objectives.

You will collaborate with business stakeholders, product and engineering teams to design scalable, secure contact center architectures, oversee architecture reviews, and drive platform modernization while ensuring governance and best practices.