Senior Alterations Tailor — Luxury Retail

The Brooks Brothers Group; Palo Alto (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Long-term disability

401(k) match

Paid time off

Overtime pay

Flexible schedule

Employee discount

Job summary

The Brooks Brothers Group in Palo Alto is seeking a Fitter/Tailor to join our Alterations team. You will deliver expert garment alterations with a focus on customer service and quality, meeting Brooks Brothers standards.

Responsibilities include sewing, measuring, hemming, and fitting garments to customer specifications, while upholding brand practices and productivity goals. The role requires professionalism and a commitment to client satisfaction.

Qualifications

• Minimum 5 years’ experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.

Responsibilities

• Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.

Skills

Attention to detail

Team player

Time management

Adaptability

Self-motivated

Job description

The Brooks Brothers Group in Palo Alto is seeking a Fitter/Tailor to join our Alterations team. You will deliver expert garment alterations with a focus on customer service and quality, meeting Brooks Brothers standards.

Responsibilities include sewing, measuring, hemming, and fitting garments to customer specifications, while upholding brand practices and productivity goals. The role requires professionalism and a commitment to client satisfaction.