Senior Alterations Fitter/Tailor

Brooks Brothers; Palo Alto (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Eight paid holidays

Job summary

Brooks Brothers is seeking a Fitter/Tailor in our Alterations department to deliver expert garment alterations and fabrics expertise while providing outstanding service to customers.

You will sew, measure, hem and fit garments, meet customer needs, and work with store teams to ensure a seamless workflow. The role requires at least five years of tailoring experience and strong knowledge of fabric construction.

We offer competitive benefits and an associate discount.

Qualifications

• Minimum 5 years' tailoring experience.
• Knowledge of clothing shirt construction and fabrics.
• Experience in retail or custom clothing sales.
• Ability to communicate with customers on the sales floor.
• Proficient with special order tools, fabrics and programs.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to customer needs using Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Attention to detail

Tailoring experience

Customer service

Fabric knowledge

Customer communication

Scheduling flexibility

Team player

Job description

Brooks Brothers is seeking a Fitter/Tailor in our Alterations department to deliver expert garment alterations and fabrics expertise while providing outstanding service to customers.

You will sew, measure, hem and fit garments, meet customer needs, and work with store teams to ensure a seamless workflow. The role requires at least five years of tailoring experience and strong knowledge of fabric construction.

We offer competitive benefits and an associate discount.