Senior Fitter/Tailor - Alterations & Style Expert (Retail)

Brooks Brothers; Richmond (VA); Sur place; USD 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental/vision benefits

401(k) with company match

Employee discount

Résumé du poste

Brooks Brothers is seeking a Fitter/Tailor in our Alterations department to deliver expert alterations and fabric knowledge for customers. You will sew, measure, hem, and fit garments to meet client needs using approved methods and specifications.

You will join a team focused on excellence, productivity, and outstanding service. This role requires adaptability, strong communication with customers, and commitment to Brooks Brothers standards.

Qualifications

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends, and holidays as required to meet the needs of the business.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics and programs.

Responsabilités

• Sew, measure, hem, and fit garments to meet customer needs, using Brooks Brothers approved methods and specifications.
• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Connaissances

Tailoring

Fabric knowledge

Retail experience

Customer communication

Scheduling flexibility

Special order tools

Outils

Special order tools

Description du poste

Brooks Brothers is seeking a Fitter/Tailor in our Alterations department to deliver expert alterations and fabric knowledge for customers. You will sew, measure, hem, and fit garments to meet client needs using approved methods and specifications.

You will join a team focused on excellence, productivity, and outstanding service. This role requires adaptability, strong communication with customers, and commitment to Brooks Brothers standards.