Senior Air Freight Growth Manager

DHL Group; Cleveland (OH); On-site; USD 85,000 - 113,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical, Vision, Dental

Job summary

DHL Global Forwarding in Cleveland is seeking a Senior Business Development Manager – Air Freight to spearhead new customer acquisition and revenue growth within a defined territory. You will collaborate with cross-functional teams to tailor rate structures and service options, while maintaining strong client relationships.

The role emphasizes fast-paced prospecting, KPI-driven performance, and the ability to close deals in a competitive logistics market with regional support from DHL’s global

Qualifications

• 0-2 years of successful sales experience within the forwarding industry.
• Proficient in using a CRM system and MS Office Products.
• Skilled in building rapport and fostering strong customer relationships, with the ability to regularly meet with customers off-site.
• Exceptional communication and presentation skills.
• Strong negotiation skills to effectively navigate complex sales deals and contract agreements.
• Demonstrate a sense of urgency in achieving goals; adaptable and self-motivated in fast-paced, dynamic environments.
• Empowered to make quick decisions in response to changing conditions.
• Skilled in effectively persuading and motivating others to take action.

Responsibilities

• Identify and contact prospective customers, assess customer needs and match with products / services.
• Seek opportunities for increased and profitable sales on new and existing accounts; make presentations to prospective or existing accounts to propose rate structures and service options.
• Actively pursue new business opportunities and drive KPIs.
• Manage an assigned territory with extensive knowledge of potential customers and competitors.
• Foster customer and station relationships while collaborating with regional resources.
• Facilitate the transition of new accounts through introductions, information transfer, and securing necessary customer paperwork; assist with accounts receivable collection when needed.
• Generate and analyze sales reports to track performance, identify trends, and measure progress towards sales targets.

Skills

Hunter sales

CRM proficiency

Relationship building

Communication skills

Negotiation skills

Adaptability

Self-motivation

Presentation skills

Off-site client meetings

Tools

CRM system

MS Office

Job description

DHL Global Forwarding in Cleveland is seeking a Senior Business Development Manager – Air Freight to spearhead new customer acquisition and revenue growth within a defined territory. You will collaborate with cross-functional teams to tailor rate structures and service options, while maintaining strong client relationships.

The role emphasizes fast-paced prospecting, KPI-driven performance, and the ability to close deals in a competitive logistics market with regional support from DHL’s global