Senior Business Development Manager - Air Freight

DHL Global Forwarding; Cleveland (OH); On-site; USD 85,000 - 113,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical, Vision, Dental

Job summary

DHL Global Forwarding in Cleveland is seeking a Senior Business Development Manager – Air Freight to spearhead new customer acquisition and revenue growth within a defined territory. You will collaborate with cross-functional teams to tailor rate structures and service options, while maintaining strong client relationships.

The role emphasizes fast-paced prospecting, KPI-driven performance, and the ability to close deals in a competitive logistics market with regional support from DHL’s global

Qualifications

• 0-2 years of successful sales experience within the forwarding industry.
• Proficient in using a CRM system and MS Office Products.
• Skilled in building rapport and fostering strong customer relationships, with the ability to regularly meet with customers off-site.
• Exceptional communication and presentation skills.
• Strong negotiation skills to effectively navigate complex sales deals and contract agreements.
• Demonstrate a sense of urgency in achieving goals; adaptable and self-motivated in fast-paced, dynamic environments.
• Empowered to make quick decisions in response to changing conditions.
• Skilled in effectively persuading and motivating others to take action.

Responsibilities

• Identify and contact prospective customers, assess customer needs and match with products / services.
• Seek opportunities for increased and profitable sales on new and existing accounts; make presentations to prospective or existing accounts to propose rate structures and service options.
• Actively pursue new business opportunities and drive KPIs.
• Manage an assigned territory with extensive knowledge of potential customers and competitors.
• Foster customer and station relationships while collaborating with regional resources.
• Facilitate the transition of new accounts through introductions, information transfer, and securing necessary customer paperwork; assist with accounts receivable collection when needed.
• Generate and analyze sales reports to track performance, identify trends, and measure progress towards sales targets.

Skills

Hunter sales

CRM proficiency

Relationship building

Communication skills

Negotiation skills

Adaptability

Self-motivation

Presentation skills

Off-site client meetings

Tools

CRM system

MS Office

Job description

Job Title

Senior Business Development Manager – (Air Freight)

Job Location

Cleveland, Ohio

Objective

As a Business Development Manager, your focus will be to achieve results that align with the organization’s strategic goals, including prospecting and finding new business opportunities. To succeed in this role, you should possess initiative, a competitive drive, and the ability to stay focused on results despite changing conditions. Your proactive approach to prospecting and your ability to identify and pursue new business prospects will be the key in driving the growth and success of the organization.

Role Overview

As a Business Development Manager, you will collaborate with multiple stakeholders in the sales process to ensure consistent revenue growth from new customers. This position offers a flexible and dynamic work environment, providing opportunities for growth, recognition, and rewards based on business results.

Key Responsibilities

• Identify and contact prospective customers, assess customer needs and match with products / services
• Seek opportunities for increased and profitable sales on new and existing accounts; make presentations to prospective or existing accounts to propose rate structures and service options
• Actively pursue new business opportunities and drive KPIs
• Manage an assigned territory with extensive knowledge of potential customers and competitors
• Foster customer and station relationships while collaborating with regional resources
• Facilitate the transition of new accounts through introductions, information transfer, and securing necessary customer paperwork; assist with accounts receivable collection when needed
• Generate and analyze sales reports to track performance, identify trends, and measure progress towards sales targets

Qualifications

• 0-2 years of successful sales experience within the forwarding industry, demonstrating a strong hunter sales mentality driven by goals and self-motivation, AFR experience preferred.
• Proficient in using a CRM system and MS Office Products
• Skilled in building rapport and fostering strong customer relationships, with the ability to regularly meet with customers off-site
• Exceptional communication and presentation skills
• Strong negotiation skills to effectively navigate complex sales deals and contract agreements
• Demonstrate a sense of urgency in achieving goals; adaptable and self-motivated in fast-paced, dynamic environments
• Empowered to make quick decisions in response to changing conditions
• Skilled in effectively persuading and motivating others to take action

Pay Range

$84,675.00 - $112,900.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.