Senior AI Workflow & Systems Designer — Remote

AAA - CSAA Insurance Group; Wisconsin; Hybrid; USD 144,000 - 193,000; Full time

Job summary

CSAA Insurance Group invites applications for the AI Workflow and Systems Design Lead - Remote. This senior individual contributor partners across business and technology to redesign complex workflows and create AI-ready systems of work.

The role leads discovery, defines how people and AI work together, translating business needs into implementation-ready designs with a focus on enterprise systems design practices.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years leading systems design and workflow transformation programs.
• Strong AI fluency with practical knowledge of generative AI.
• Experience leading multi-functional engagements.

Responsibilities

• Lead AI Workflow Reinvention and Systems-of-Work Design.
• Design human-in-the-loop approaches that preserve judgment and oversight.
• Partner with business leaders across divisions during discovery and design.
• Create implementation-ready design artifacts and roadmaps for delivery.

Skills

AI workflow design

Systems thinking

Workshop facilitation

Cross-functional collaboration

Business-IT alignment

Education

Bachelor's degree or equivalent

Master's in Design

Job description

CSAA Insurance Group invites applications for the AI Workflow and Systems Design Lead - Remote. This senior individual contributor partners across business and technology to redesign complex workflows and create AI-ready systems of work.

The role leads discovery, defines how people and AI work together, translating business needs into implementation-ready designs with a focus on enterprise systems design practices.