Senior AI Workflow & Systems Designer - Remote

AAA - CSAA Insurance Group; Virginia; Remote; USD 144,000 - 193,000; Full time

Job summary

CSAA Insurance Group is hiring an AI Workflow and Systems Design Lead to work remotely across the United States. This senior individual contributor partners with business and technology teams to reinvent workflows, design AI-ready systems, and translate strategic goals into implementable designs.

You will lead discovery, run future-state design across multiple teams, and produce clear artifacts that guide enterprise systems development.

Qualifications

• 10+ years in systems or workflow design and related fields.
• Experience leading multi-functional engagements across business units.
• Strong AI, human-AI interaction and governance knowledge.
• Ability to translate business problems into future-state systems.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design.
• Partner with business leaders to align goals and opportunities.
• Design end-to-end systems of work across people, processes, and AI.
• Facilitate workshops to align multi-functional teams.
• Create implementation-ready design artifacts.
• Ensure designs reflect business value and operational realities.

Skills

Systems design

Service design

Workflow design

AI fluency

Leadership

Education

Bachelor's degree or equivalent practical experience

Job description

CSAA Insurance Group is hiring an AI Workflow and Systems Design Lead to work remotely across the United States. This senior individual contributor partners with business and technology teams to reinvent workflows, design AI-ready systems, and translate strategic goals into implementable designs.

You will lead discovery, run future-state design across multiple teams, and produce clear artifacts that guide enterprise systems development.