Senior AI Solution Architect, Consumer Goods Cloud

Salesforce, Inc.; Richmond (VA); Presencial; USD 150.000 - 227.000; Jornada completa

Descripción de la vacante

Salesforce, Inc. is seeking a Sr. Solution Architect to lead one or more workstreams in complex enterprise engagements.

You will partner with clients, success teams, and product groups to deliver scalable, ROI-driven solutions leveraging the Salesforce platform and AI toolchains. You will use your 10+ years of delivery experience, CG Cloud expertise, and strong communication skills to guide discovery, define requirements, and drive outcomes.

Formación

• 10+ years of enterprise-level project experience using waterfall and agile methodologies.
• 3+ years experience in Consumer Goods with CG cloud and Retail Execution knowledge.
• Extensive experience with Salesforce configuration and customization.
• Experience in AI toolchains (e.g., Claude, Cursor, Elements Cloud).
• Experience leading discovery sessions, writing user stories, and providing detailed designs.
• Strong presentation skills and ability to communicate across stakeholder levels.
• Detail-oriented with ability to learn new concepts and technologies.
• Willingness to travel up to 50%.

Responsabilidades

• Serve as trusted advisor to the client.
• Guide customers in deploying emerging technologies that drive business value.
• Guide agents to support delivery.
• Collaborate with cross-functional teams and communicate complex concepts clearly.
• Identify and manage risk areas and drive issue resolution.
• Negotiate solutions with customers and partners.
• Review program direction and artifacts to keep programs on track.
• Drive a program vision and enable Salesforce platform implementations.

Conocimientos

Trusted advisor

Strong communication

Presentation skills

Problem solving

Team player

Travel up to 50%

Educación

Bachelor’s degree in Technology or Eng

Herramientas

Salesforce platform

Claude

Cursor

Elements Cloud

Descripción del empleo

Salesforce, Inc. is seeking a Sr. Solution Architect to lead one or more workstreams in complex enterprise engagements.

You will partner with clients, success teams, and product groups to deliver scalable, ROI-driven solutions leveraging the Salesforce platform and AI toolchains. You will use your 10+ years of delivery experience, CG Cloud expertise, and strong communication skills to guide discovery, define requirements, and drive outcomes.