Senior Solution Architect — Consumer Goods Cloud AI

Salesforce, Inc.; Indianapolis (IN); On-site; USD 150,000 - 227,000; Full time

Job summary

Salesforce, Inc. is seeking a Senior Solution Architect for Consumer Goods Cloud within Salesforce Professional Services. You will lead strategic engagements with large, complex enterprise customers, shaping architecture and delivering high-value outcomes using Salesforce products and AI-enabled tools.

The role requires strong consulting experience, exceptional communication, and the ability to drive multi-stream delivery across client organizations. Travel up to 50% is expected.

Qualifications

• 10+ years of enterprise-level projects using both waterfall and agile methodologies.
• 3+ years in Consumer Goods with CG cloud experience and understanding of Retail Execution and Trade Promotion Management.
• Extensive experience with Salesforce configuration and customization.
• Experience with AI toolchains (e.g., Claude, Cursor, Elements Cloud).
• Ability to define system architecture landscapes and deliver comprehensive solutions.
• Experience leading discovery sessions and writing user stories with detailed designs.
• Strong presentation and communication skills; able to tailor materials for diverse stakeholders.
• Willingness to travel up to 50%.

Responsibilities

• Serve as a trusted advisor to the client.
• Guide customers and colleagues in deploying emerging technologies to increase business value.
• Guide agents to support delivery.
• Collaborate with stakeholders across levels with strong communication and prescriptive thinking.
• Identify and manage risk areas and see issues through to resolution.
• Manage expectations and negotiate complex solutions with customers and partners.
• Review program direction to keep projects on track and solutions maintainable.
• Drive program vision and articulate strategies to enable Salesforce platform adoption.

Skills

Enterprise project leadership

Consulting experience

AI toolchains experience

Strong communication

Solution architecture

Stakeholder management

Travel up to 50%

Education

Bachelor’s degree in Technology/Engineering or related

Tools

Salesforce platform

CG Cloud

REX Accreditation

Salesforce certifications

Job description

Salesforce, Inc. is seeking a Senior Solution Architect for Consumer Goods Cloud within Salesforce Professional Services. You will lead strategic engagements with large, complex enterprise customers, shaping architecture and delivering high-value outcomes using Salesforce products and AI-enabled tools.

The role requires strong consulting experience, exceptional communication, and the ability to drive multi-stream delivery across client organizations. Travel up to 50% is expected.