Senior AI Solution Architect

Salesforce, Inc.; Austin (TX); On-site; USD 150,000 - 227,000; Full time

Job summary

Salesforce Professional Services is seeking a Sr. Solution Architect with Consumer Goods Cloud experience to act as a strategic advisor and product expert for large, complex enterprise customers.

You will partner with clients and teams to deliver scalable, ROI-driven solutions and guide the execution of multi-workstream engagements. The role requires strong communication, deep Salesforce knowledge, experience in AI toolchains, and a proven ability to drive value across consulting projects.

Qualifications

• 10+ years of experience in enterprise-level projects using waterfall and agile methodologies.
• 3+ years experience in Consumer Goods with CG cloud experience.
• Extensive experience with configuration and customization on the Salesforce platform.
• Experience in AI toolchains and guiding delivery across complex programs.

Responsibilities

• Serve as a trusted advisor to the client and guide deployment of emerging technologies.
• Collaborate with customers and teams to deliver high-value solutions.
• Lead discovery sessions and define business requirements and user stories.
• Create detailed system and functional designs and iterate with stakeholders.
• Present viewpoints clearly to diverse audiences and manage risk proactively.
• Negotiate solutions and ensure customer expectations are aligned with outcomes.
• Drive a program vision and strategies to enable Salesforce platform capabilities.

Skills

Enterprise solutions

Communication skills

Solution architecture

Agile & Waterfall

AI toolchains

Client engagement

Education

Bachelor’s degree in Technology/Engineering or related field

CG Cloud / REX Accreditation (preferred)

Tools

Salesforce platform

UML

Job description

Salesforce Professional Services is seeking a Sr. Solution Architect with Consumer Goods Cloud experience to act as a strategic advisor and product expert for large, complex enterprise customers.

You will partner with clients and teams to deliver scalable, ROI-driven solutions and guide the execution of multi-workstream engagements. The role requires strong communication, deep Salesforce knowledge, experience in AI toolchains, and a proven ability to drive value across consulting projects.