Senior AI Product Analyst - HR Tech Platform

CVS Health; Boise (ID); On-site; USD 65,000 - 173,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Coverage

Retirement Savings

Paid Time Off

Wellness Programs

Job summary

CVS Health HR Technology seeks a Sr. Analyst - Technology Product to shape and support technology products powering the HR experience. You will turn capability needs into clear requirements, maintain docs, and help the team deliver reliable releases.

You will partner with developers and scrum teams, research the market, and guide product direction through quarterly and annual planning, while engaging with stakeholders and customers across a large organization.

Qualifications

• 5+ years of professional experience in the Technology industry.
• 3+ years in a Technology product organization.
• 3+ years of experience with public cloud platforms (e.g., Google Cloud Platform, Microsoft Azure).
• 3+ years of hands-on experience with Jira and Confluence.
• 2+ years demonstrating excellent written and verbal communication skills.
• 2+ years of experience delivering presentations to large audiences.
• 2+ years collaborating with large, cross-functional teams.
• 1+ year of experience with AI productivity tools such as Claude and Microsoft Copilot.

Responsibilities

• Define requirements: Gather, analyze, and document business and technical requirements; write user stories and acceptance criteria; keep backlog in Jira.
• Create and maintain documentation: Product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: Coordinate release planning, testing, and readiness; communicate changes to stakeholders.
• Partner with delivery teams: Work with developers, scrum masters, and teams; participate in sprint ceremonies.
• Be the voice of the customer: Serve as the main contact for platform users; gather feedback and translate into improvements.
• Research and innovate: Track market trends and AI/data capabilities; bring ideas to the team.
• Contribute to planning: Help build quarterly/annual roadmaps and priorities.
• Present and communicate: Create polished presentations and present to leadership.
• Collaborate across the enterprise: Build connections and identify opportunities for reuse.
• Manage multiple priorities: Support several products concurrently in high-pressure situations.

Skills

Jira/Confluence

Cloud platforms

Product ownership

AI tools

Presentations

Communication

Agile/Scrum

Cross-functional

Education

Bachelor's degree

Tools

Jira

Confluence

AI tooling

Job description

CVS Health HR Technology seeks a Sr. Analyst - Technology Product to shape and support technology products powering the HR experience. You will turn capability needs into clear requirements, maintain docs, and help the team deliver reliable releases.

You will partner with developers and scrum teams, research the market, and guide product direction through quarterly and annual planning, while engaging with stakeholders and customers across a large organization.