Senior Tech Product Analyst - HR Platform & AI

CVS Health; Frankfort (KY); On-site; USD 65,000 - 173,000; Full time

Job summary

CVS Health is seeking a Sr. Analyst - Technology Product to shape and support HR tech products, including analytics and AI-oriented platforms. You will translate capability needs into clear requirements, maintain documentation, and drive reliable releases while coordinating with developers and stakeholders.

You will help set direction through planning, build roadmaps, and present capabilities to leadership, balancing multiple products across a large organization.

Qualifications

• 5+ years of professional experience in the Technology industry.
• 3+ years in a Technology product organization.
• 3+ years working with public cloud platforms (e.g., Google Cloud Platform, Microsoft Azure).
• 3+ years hands-on with Jira and Confluence.
• 2+ years of strong written and verbal communication skills.
• 2+ years delivering presentations to large audiences.

Responsibilities

• Define requirements: Gather, analyze, and document business and technical requirements; write user stories and acceptance criteria; maintain backlog in Jira.
• Create and maintain documentation: Build and update product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: Coordinate release planning, testing, readiness, and stakeholder communication.
• Partner with delivery teams: Work daily with developers, scrum masters, and teams; participate in sprint ceremonies and resolve questions.
• Be the voice of the customer: Serve as main contact for platform users; gather feedback and translate into improvements.
• Research and innovate: Track market trends and AI/data capabilities; bring ideas to the team.

Skills

Requirements gathering

User stories

Backlog management

Stakeholder communication

Jira

Confluence

Public cloud

AI productivity tools

Education

Bachelor's degree preferred

Tools

Jira

Confluence

Job description

CVS Health is seeking a Sr. Analyst - Technology Product to shape and support HR tech products, including analytics and AI-oriented platforms. You will translate capability needs into clear requirements, maintain documentation, and drive reliable releases while coordinating with developers and stakeholders.

You will help set direction through planning, build roadmaps, and present capabilities to leadership, balancing multiple products across a large organization.