Senior Technology Product Analyst, HR Platform & AI

CVS Health; Woonsocket (RI); On-site; USD 65,000 - 173,000; Full time

Job summary

CVS Health - HR Technology team seeks a Sr. Analyst - Technology Product to shape and support Technology products powering the HR experience. You will translate capability needs into clear requirements, maintain documentation, and drive reliable releases.

You will partner with developers and scrum teams, researching the market and guiding product direction through planning cycles. This role thrives on cross-functional collaboration, storytelling to leadership, and building strong relationships

Qualifications

• 5+ years in Technology industry.
• 3+ years in Technology product organization.
• 3+ years with public cloud platforms (e.g., GCP, Azure).
• 3+ years with Jira and Confluence.
• 2+ years of strong written and verbal communication.
• 2+ years delivering presentations to large audiences.
• 2+ years collaborating with large cross-functional teams.
• 2+ years managing multiple products with shifting priorities.
• 1+ year experience with AI productivity tools like Claude or Copilot.

Responsibilities

• Define requirements: Gather, analyze, document requirements; write user stories and acceptance criteria; manage backlog in Jira.
• Create and maintain documentation: product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: coordinate release planning, testing, readiness, and stakeholder communication.
• Partner with delivery teams: work daily with developers, scrum masters, and teams; participate in sprint ceremonies.
• Be the voice of the customer: serve as main contact for platform users; gather feedback and translate into improvements.
• Research and innovate: track market trends, competitive offerings, and AI/data capabilities; propose ideas.
• Contribute to planning: help build quarterly/annual roadmaps with priorities and dependencies.
• Present and communicate: create polished presentations on capabilities and roadmaps for leadership.
• Collaborate across the enterprise: build connections to align efforts and enable reuse.
• Manage multiple priorities: support several products with professionalism in high-pressure contexts.

Skills

Communication skills

Cross-functional collaboration

Product management

Agile/Scrum

Presentation skills

AI productivity tools awareness

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

CVS Health - HR Technology team seeks a Sr. Analyst - Technology Product to shape and support Technology products powering the HR experience. You will translate capability needs into clear requirements, maintain documentation, and drive reliable releases.

You will partner with developers and scrum teams, researching the market and guiding product direction through planning cycles. This role thrives on cross-functional collaboration, storytelling to leadership, and building strong relationships