Senior Tech Product Analyst — AI-Driven HR Platform

CVS Health; Sacramento (CA); On-site; USD 65,000 - 173,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement savings options

Wellness programs

Paid time off

Job summary

CVS Health is seeking a Sr. Analyst - Technology Product on its HR Technology team to shape and support the technology products that power the HR experience.

You will translate high-level capability needs into clear requirements, maintain documentation, and help the team deliver reliable releases. You will partner with developers and scrum teams, research market trends, and help set direction for products through quarterly and annual planning.

Qualifications

• 5+ years of professional experience in the Technology industry.
• 3+ years in a Technology product organization.
• 3+ years of experience with public cloud platforms (e.g., Google Cloud Platform, Microsoft Azure).
• 3+ years hands-on experience with Jira and Confluence.
• 2+ years excellent written and verbal communication skills.
• 2+ years of presenting to large audiences.
• 2+ years collaborating with large, cross-functional teams.
• 2+ years adaptable, resourceful, and able to handle pressure in sensitive situations.
• 2+ years managing multiple products and shifting priorities.

Responsibilities

• Define requirements: gather, analyze, document business and technical needs; write user stories and acceptance criteria; maintain Jira backlog.
• Create and maintain product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: coordinate planning, testing, readiness, and communicate changes to stakeholders.
• Partner with delivery teams: work daily with developers, scrum masters, and teams; participate in sprint ceremonies.
• Be the voice of the customer: act as main contact for platform users; gather feedback and translate to product improvements.
• Research and innovate: track market trends and AI capabilities; propose ideas to the team.
• Contribute to planning: help build quarterly/annual roadmaps with priorities and dependencies.
• Present and communicate: create polished presentations on capabilities, roadmaps and results.
• Collaborate across the enterprise: align efforts across teams; share knowledge for reuse.
• Manage multiple priorities: support several products concurrently in high-pressure contexts.

Skills

Communication

Requirements gathering

Presentation skills

Cross-functional collaboration

Agile/Scrum familiarity

Adaptability

Multi-product management

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

CVS Health is seeking a Sr. Analyst - Technology Product on its HR Technology team to shape and support the technology products that power the HR experience.

You will translate high-level capability needs into clear requirements, maintain documentation, and help the team deliver reliable releases. You will partner with developers and scrum teams, research market trends, and help set direction for products through quarterly and annual planning.