Senior Tech Product Analyst — AI & HR Platform

CVS Health; Jackson (MS); On-site; USD 65,000 - 173,000; Full time

Job summary

CVS Health is seeking a Senior Analyst - Technology Product to shape and support the HR technology platform. You will translate capabilities into clear requirements and partner with developers to deliver reliable releases across multiple products.

You will research market trends, craft roadmaps, and present plans to leadership while coordinating with cross-functional teams in a large, dynamic organization.

Qualifications

• 5+ years of professional experience in the Technology industry.
• 3+ years in a Technology product organization.
• 3+ years of experience with public cloud platforms (e.g., Google Cloud Platform, Microsoft Azure).
• 3+ years of hands-on experience with Jira and Confluence.
• 2+ years of excellent written and verbal communication skills.
• 2+ years of experience creating and delivering presentations to large audiences.
• 2+ years of experience collaborating with large, cross-functional teams.
• 2+ years of adaptability under pressure and in sensitive situations.
• 2+ years of managing multiple products and shifting priorities.
• 1+ year of experience with AI productivity tools such as Claude and Microsoft Copilot.

Responsibilities

• Define requirements: Gather, analyze, and document business and technical requirements; write user stories and acceptance criteria in Jira.
• Create and maintain documentation: Product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: Coordinate release planning, testing, and readiness; communicate changes to stakeholders.
• Partner with delivery teams: Work daily with developers, scrum masters, and teams; participate in sprint ceremonies.
• Be the voice of the customer: Serve as the main contact for platform users; gather feedback and translate into improvements.
• Research and innovate: Track market trends and AI capabilities; bring ideas to the team.
• Contribute to planning: Build quarterly/annual roadmaps with priorities and dependencies.
• Present and communicate: Create polished presentations on capabilities and roadmaps for leadership.

Skills

Public cloud platforms

Stakeholder management

Communication skills

Agile / Scrum

AI productivity tools

Cross-functional collaboration

Requirement gathering

Business analysis

Education

Bachelor's degree preferred

Tools

Jira

Confluence

Job description

CVS Health is seeking a Senior Analyst - Technology Product to shape and support the HR technology platform. You will translate capabilities into clear requirements and partner with developers to deliver reliable releases across multiple products.

You will research market trends, craft roadmaps, and present plans to leadership while coordinating with cross-functional teams in a large, dynamic organization.