Senior AI-Driven Tech Product Analyst

CVS Health; Jefferson City (MO); On-site; USD 65,000 - 173,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health is seeking a Sr. Analyst - Technology Product to shape and support HR technology products. You will turn capability needs into clear requirements, maintain docs, and help deliver reliable releases while partnering with developers and scrum teams.

You will research market trends, propose ideas, and help set direction through quarterly and annual planning, interfacing with customers and leadership across the organization.

Qualifications

• 5+ years of professional experience in the Technology industry.
• 3+ years in a Technology product organization.
• 3+ years working with public cloud platforms (e.g., Google Cloud Platform, Microsoft Azure).
• 3+ years hands-on experience with Jira and Confluence.
• 2+ years excellent written and verbal communication skills.
• 2+ years creating and delivering presentations to large audiences.
• 2+ years collaborating with large, cross-functional teams.
• 2+ years adaptability, resourcefulness, sound judgment under pressure and in sensitive situations.
• 2+ years managing multiple products and shifting priorities.
• 1+ year experience with AI productivity tools (Claude, Copilot).

Responsibilities

• Define requirements: Gather, analyze, and document business and technical requirements; write user stories and acceptance criteria; keep backlog prioritized in Jira.
• Create and maintain documentation: Build and update product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: Coordinate release planning, testing, and readiness; communicate changes to stakeholders and customers; assist with post-release follow-up.
• Partner with delivery teams: Work daily with developers, scrum masters, and scrum teams; participate in sprint ceremonies and resolve blockers.
• Be the voice of the customer: Serve as main contact for platform users; gather feedback, handle questions and escalations; translate into product improvements.
• Research and innovate: Track market trends, competitor offerings, and AI/data capabilities; bring ideas to the team.
• Contribute to planning: Help build quarterly/annual product roadmaps with priorities and dependencies.
• Present and communicate: Create polished presentations on capabilities and roadmaps; present to leadership and large audiences.
• Collaborate across the enterprise: Build connections with other teams to align efforts and share knowledge.
• Manage multiple priorities: Support several products simultaneously; stay composed in high-pressured contexts.

Skills

Written and verbal communication

Presentation skills

Cross-functional collaboration

Adaptability under pressure

Product management experience

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

CVS Health is seeking a Sr. Analyst - Technology Product to shape and support HR technology products. You will turn capability needs into clear requirements, maintain docs, and help deliver reliable releases while partnering with developers and scrum teams.

You will research market trends, propose ideas, and help set direction through quarterly and annual planning, interfacing with customers and leadership across the organization.