Senior Tech Product Analyst - AI & HR Platform

CVS Health; Baton Rouge (LA); On-site; USD 65,000 - 173,000; Full time

Job summary

CVS Health HR Technology is seeking a Sr. Analyst - Technology Product to shape and support HR tech products, including analytics and AI orchestration. You will translate high-level needs into clear requirements and maintain comprehensive product documentation for reliable releases.

You will partner with developers and scrum teams, contribute to quarterly planning, and explore market trends to drive roadmap decisions across multiple products.

Qualifications

• 5+ years in technology industry
• 3+ years in a technology product organization
• 3+ years with public cloud platforms (GCP/Azure)
• 3+ years hands-on Jira and Confluence
• 2+ years of written and verbal communication skills
• 2+ years of delivering presentations to large audiences
• 2+ years collaborating with large cross-functional teams
• 2+ years adapting under pressure and handling sensitive situations
• 2+ years managing multiple products and shifting priorities
• 1+ year with AI productivity tools (e.g., Claude, Copilot)

Responsibilities

• Define requirements: gather, analyze, document business and technical needs; write user stories and acceptance criteria.
• Create and maintain documentation: build product playbooks, help content, release notes, FAQs, user guides in Confluence.
• Support the release cycle: plan, test, and readiness; communicate changes to stakeholders and customers.
• Partner with delivery teams: work daily with developers and scrum teams; participate in sprint ceremonies.
• Be the voice of the customer: act as primary contact for platform users; gather feedback and translate into product improvements.
• Research and innovate: track market trends, competitors, and AI/data capabilities for ideas.
• Contribute to planning: help build quarterly/annual roadmaps with priorities and dependencies.
• Present and communicate: prepare polished presentations on capabilities and outcomes for leadership.
• Collaborate across the enterprise: connect with other teams to align efforts and share knowledge.
• Manage multiple priorities: support several products concurrently in high-pressure contexts

Skills

Tech industry experience

Product organization experience

Public cloud experience (GCP/Azure)

Communication skills

Presentation skills

Cross-functional collaboration

Multi-product management

AI productivity tools

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

CVS Health HR Technology is seeking a Sr. Analyst - Technology Product to shape and support HR tech products, including analytics and AI orchestration. You will translate high-level needs into clear requirements and maintain comprehensive product documentation for reliable releases.

You will partner with developers and scrum teams, contribute to quarterly planning, and explore market trends to drive roadmap decisions across multiple products.