Senior AI/ML Platform Engineer - Remote

CSAA; New Jersey; Remote; USD 105,000 - 141,000; Full time

Job summary

CSAA Insurance Group is seeking a Software Engineer III to lead AI/ML platform operations with a focus on reliability, governance, and automation. The role supports production AI workloads across a modern ecosystem including Palantir Foundry, AWS Bedrock, and SageMaker, working with data, architecture, security, and product teams.

The position emphasizes deployment support, observability, and continuous improvement through automation and modern engineering practices, while enabling a

Qualifications

• 3+ years of progressive experience in software engineering, platform engineering, cloud operations, MLOps, DevOps, or related technical disciplines.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
• Experience supporting production cloud-based applications and services in AWS environments.
• Strong experience with software engineering and automation using languages such as Python, Java, JavaScript/TypeScript, or Node.js.
• Experience with CI/CD, build, integration, and deployment tools such as Jenkins, Maven, GitHub Actions, or equivalent.
• Experience with cloud-native services including compute, storage, networking, databases, and serverless architectures.
• Experience building and maintaining operational monitoring, observability, and alerting solutions.
• Strong troubleshooting, incident response, and root cause analysis skills.
• Excellent communication, collaboration, and technical leadership capabilities.

Responsibilities

• Lead operational excellence, reliability, and support of AI/ML platforms (Palantir Foundry, AWS Bedrock, SageMaker, etc.).
• Ensure platform reliability, scalability, performance, security, and readiness for production AI workloads.
• Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and Generative AI services.
• Establish operational standards, SLOs, and platform governance practices.
• Design and implement automation, monitoring, observability, and tooling to improve platform reliability.
• Develop dashboards, health metrics, alerts, logging frameworks, and runbooks.
• Enhance CI/CD pipelines, deployment automation, infrastructure-as-code, and model release processes.
• Implement best practices for MLOps, model monitoring, governance, lifecycle management.
• Serve as senior escalation point for complex production issues; lead root cause analyses.
• Provide mentorship and collaborate with teams; influence platform strategy and adoption.

Skills

Software engineering

Platform engineering

Cloud operations

MLOps

DevOps

SRE

Python

Java

JavaScript/TypeScript

Node.js

Jenkins

Maven

GitHub Actions

AWS Bedrock

SageMaker

Education

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field

Tools

Python

Java

JavaScript/TypeScript

Node.js

Jenkins

Maven

GitHub Actions

AWS Bedrock

SageMaker

Job description

CSAA Insurance Group is seeking a Software Engineer III to lead AI/ML platform operations with a focus on reliability, governance, and automation. The role supports production AI workloads across a modern ecosystem including Palantir Foundry, AWS Bedrock, and SageMaker, working with data, architecture, security, and product teams.

The position emphasizes deployment support, observability, and continuous improvement through automation and modern engineering practices, while enabling a