Senior AI Integrations Architect

ServiceNow, Inc.

Vienna (VA)

On-site

USD 166,000 - 290,000

Full time

9 days ago

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP (Employee Stock Purchase Plan)

Flexible time away

Family leave programs

Job summary

ServiceNow, Inc. is seeking a Principal Technical Consultant, Integrations Specialist to lead complex integrations and AI-ready architectures.

You will consult with customers, design integration strategies, and implement solutions that enable AI-driven workflows on the ServiceNow platform. You will drive best practices, mentor teams, and collaborate across customer engagements to ensure successful outcomes.

Qualifications

Active security clearance required.
8+ years of configuration/development experience for complex integration tech.
Ability to influence and consult in a complex customer environment.
Maintain at least 2 ServiceNow mainline CIS certifications.
Maintain ServiceNow CAD certification.
Act as technical lead on engagements.
Experience with architecting system integrations and high-level diagrams.
Extensive experience with integration technologies (REST/SOAP, middleware, LDAP, SSO, JDBC, Import/Export Sets, IDR).
Knowledge of AI models, deep learning, and Generative AI.

Responsibilities

Lead integration design and development for ServiceNow and third-party platforms.
Develop integration architectures and orchestration plans.
Implement ServiceNow AI offerings like Virtual Agent, AI Search, and Task Intelligence.
Collaborate with developers to ensure scalable integration solutions.
Ensure best practices for integration processes are followed.
Provide SME guidance for complex integration and AI issues.
Diagnose data configuration conflicts and improve instance setup.
Travel up to 30% as required.