Senior AI Integrations Architect

ServiceNow; Vienna (VA); Hybrid; USD 166,000 - 290,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow seeks an experienced Principal Technical Consultant, Integrations Specialist, to design and implement complex integrations, drive AI-enabled solutions, and lead customer engagements. You will configure ServiceNow integrations with REST/SOAP, LDAP, SSO, and other enterprise tech, acting as a technical lead and SME.

The role requires 8+ years in integration development, active security clearance, and CIS/CAD certifications.

Qualifications

• Active Security Clearance required.
• 8+ years configuring/developing complex integrations.
• Ability to influence customers and lead engagements.
• Maintain CIS certifications and CAD certification.

Responsibilities

• Lead integrations architecture and development for ServiceNow.
• Design and implement integrations with third‑party platforms.
• Apply ServiceNow AI offerings (Virtual Agent, NLU, AI Search).
• Mentor project teams and ensure best practices in integration.
• Diagnose data conflicts and optimize instance configuration.
• Collaborate with developers to support project goals.

Skills

Security clearance

8+ years experience

CIS certifications

CAD certification

Technical lead

REST/SOAP

LDAP/SSO/JDBC

JavaScript

Tools

Studio IDE

Flow Designer

APIs

Source Control

Integrations

Job description

ServiceNow seeks an experienced Principal Technical Consultant, Integrations Specialist, to design and implement complex integrations, drive AI-enabled solutions, and lead customer engagements. You will configure ServiceNow integrations with REST/SOAP, LDAP, SSO, and other enterprise tech, acting as a technical lead and SME.

The role requires 8+ years in integration development, active security clearance, and CIS/CAD certifications.