Senior AI Integrations Architect

ServiceNow; Virginia; On-site; USD 166,000 - 290,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Principal Technical Consultant, Integrations Specialist in the United States (Virginia) to lead complex ServiceNow integrations and AI-enabled workflows. You will consult with customers, design architectures, and deliver transformative integration solutions that accelerate business outcomes.

Expect extensive programming, collaboration with cross-functional teams, and guidance on best practices. Travel up to 30% may be required as projects demand.

Qualifications

• Active Security Clearance Required.
• 8+ years of configuration/development experience for complex integration technologies.
• Maintain at least 2 ServiceNow mainline CIS certifications and CAD certification.
• Act as a technical lead on engagements and architect complex integrations.
• Experience with Integration Technologies (REST/SOAP, middleware, LDAP, SSO, JDBC, Import/Export Sets, IDR, etc.).
• Knowledge of AI models, Generative AI, and ServiceNow AI offerings is valued.
• Experience with ServiceNow platform capabilities (Studio IDE, Mobile, TAF, Delegated Development, Flow Designer).
• Strong interpersonal, presentation, and problem-solving skills.
• Up to 30% travel annually.

Responsibilities

• Design and implement integrations between ServiceNow and third-party platforms.
• Configure ServiceNow Integrations per best practices to accelerate customer outcomes.
• Develop integration architectures and plans for AI-enabled workflows.
• Collaborate with developers to ensure platform functionality supports projects.
• Provide SME guidance to resolve complex integration issues.
• Ensure data configuration consistency and data governance across integrations.
• Guide customers through architecture decisions and trade-offs.

Skills

Active Security Clearance Required

8+ years integration tech experience

Strong JavaScript skills

Technical leadership

Consulting with customers

Presentation and report writing

Willing to travel up to 30%

Education

2+ ServiceNow CIS certifications

CAD certification

Tools

REST/SOAP Web Services

LDAP

SSO

JDBC

MID Servers

Flow Designer

Studio IDE

Job description

ServiceNow is seeking a Principal Technical Consultant, Integrations Specialist in the United States (Virginia) to lead complex ServiceNow integrations and AI-enabled workflows. You will consult with customers, design architectures, and deliver transformative integration solutions that accelerate business outcomes.

Expect extensive programming, collaboration with cross-functional teams, and guidance on best practices. Travel up to 30% may be required as projects demand.