Senior AI-Driven Knowledge Developer

Samsara; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Samsara is seeking a skilled knowledge manager or technical writer to enhance our knowledge management framework. In this role, you will collaborate with subject matter experts to develop content that leverages cutting-edge technologies, ensuring best-in-class knowledge assets.

The ideal candidate will have 6+ years of relevant experience, be proficient in Jira and knowledge management tools, and demonstrate strong interpersonal skills. This role offers a dynamic work environment where managing multiple projects is essential.

Qualifications

• 6+ years of experience in knowledge management or technical content development.
• Familiar with knowledge management and ticketing systems.
• Experience in creating AI-optimized content.

Responsibilities

• Manage content operations roadmap and complete projects within it.
• Collaborate with teams on knowledge development processes.
• Report on KPIs to evaluate knowledge effectiveness.

Skills

Knowledge management

Technical writing

Project management

Interpersonal skills

Agile methodologies

Education

Bachelor’s degree in a related field or equivalent experience

Tools

Jira

Confluence

Tableau

Zendesk

Job description

Samsara is seeking a skilled knowledge manager or technical writer to enhance our knowledge management framework. In this role, you will collaborate with subject matter experts to develop content that leverages cutting-edge technologies, ensuring best-in-class knowledge assets.

The ideal candidate will have 6+ years of relevant experience, be proficient in Jira and knowledge management tools, and demonstrate strong interpersonal skills. This role offers a dynamic work environment where managing multiple projects is essential.