Senior AI-Driven Digital Product Delivery Lead

Amazon Web Services (AWS)

Bellevue (WA)

On-site

USD 154,000 - 208,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Amazon Web Services, Inc. is seeking a Principal Customer Success Specialist to lead AI-driven digital product delivery transformations for enterprise customers, guiding modernization of SDLC and engineering culture at scale.

You will shape strategies for adopting Amazon Kiro and AWS Gen AI services, influencing roadmaps, partner ecosystems, and go-to-market initiatives. The role combines executive-level vision with practical credibility to advance AI-driven product delivery across hundreds of

Qualifications

7+ years in senior customer-facing roles with enterprise outcomes
Proven track record in designing and scaling customer success programs or transformation methodologies
Deep expertise in SDLC transformation and engineering practices modernization
Experience leading AI/automation adoption initiatives in software development contexts

Responsibilities

Design AI-driven digital product delivery transformation strategies for enterprise customers adopting Amazon Kiro and AWS Gen AI services.
Build repeatable transformation methodologies, maturity models, and assessment frameworks for scalable adoption.
Co-develop transformation offerings with strategic consulting partners and enablement programs.
Monitor transformation health and address adoption barriers with measurable business value realization.
Develop thought leadership content and influence product roadmaps through customer insights.