Senior AI-Driven SDLC Transformation Lead

Amazon Web Services (AWS)

Seattle (WA)

On-site

USD 183,000 - 247,000

Full time

14 days+

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Job summary

Amazon Web Services, Inc. seeks a Principal Customer Success Specialist - AI Driven Digital Product Delivery to lead strategic transformation for enterprises adopting Amazon Kiro and AWS Gen AI services.

This senior individual contributor role operates within the ASP Customer Success Center of Excellence, blending strategic vision with practical credibility to reinvent software development lifecycles using AI.

Qualifications

10+ years in senior customer-facing roles including customer success management or strategic consulting.
10+ years leading complex enterprise software development transformation or modernization programs.
Proven track record in developing and scaling customer success programs or transformation frameworks.
Deep expertise in enterprise SDLC transformation and engineering modernization with AI/adoption experience.

Responsibilities

Design and lead AI-driven digital product delivery transformation strategies for enterprise customers.
Build repeatable transformation methodologies, maturity models, and assessment frameworks.
Co-develop transformation offerings with strategic consulting partners and enable partner-led delivery.
Monitor transformation health and drive measurable business value through adoption and executive reviews.
Develop thought leadership content and influence product roadmaps based on customer insights.