AI-Driven Digital Product Delivery Leader

Socket.dev

Seattle (WA)

On-site

USD 154,000 - 239,000

Full time

14 days+

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Job summary

Amazon Web Services (AWS) seeks a Principal Customer Success Specialist to lead AI-driven digital product delivery transformation for large enterprises in Seattle, WA. This senior individual contributor role blends strategic vision with hands-on credibility to reimagine customers' software development lifecycles using AI within Kiro and Gen AI services.

You will shape methodologies, frameworks, and repeatable models, influence product roadmaps, partner ecosystems, and go-to-market strategies,

Qualifications

7+ years in senior customer-facing roles delivering enterprise outcomes.
10+ years leading large-scale software transformation programs in enterprise contexts.
Proven track record creating scalable customer success programs and transformation frameworks.
Deep expertise in enterprise SDLC transformation and engineering modernization.
Experience leading change management for AI/automation adoption in software contexts.
Strong executive presence with ability to influence C-suite and VP stakeholders.

Responsibilities

Design and lead AI-driven transformation strategies for enterprise customers.
Build repeatable methodologies and playbooks for SDLC transformation at scale.
Co-develop transformation offerings with partners and enable their delivery.
Monitor transformation health and drive measurable business value.
Contribute to AWS product roadmap through customer insights and thought leadership.