Senior AI Deployment Architect for Enterprise Solutions

Talkdesk; United States; Remote; USD 180,000 - 225,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

Paid Sick Leave

Job summary

Talkdesk is seeking a Senior Forward Deployed Engineer to lead complex AI agent deployments for strategic enterprise customers. You will design architectures, write production-grade code, and guide technical direction while delivering tangible customer value.

You will mentor junior engineers, collaborate with customer teams, and influence product direction through deployment learnings, ensuring scalable, secure solutions in production.

Qualifications

• 5-7 years of progressive software or solution engineering experience, with AI/ML/Agentic deployments.
• Client-side project lead experience in large IT integration or AI implementations.
• Deep expertise in Agentic AI system architecture and multi-agent design.

Responsibilities

• Act as the technical lead for complex deployments and design enterprise-grade AI agent solutions.
• Write production-grade code and use Talkdesk APIs/SDKs to deliver solutions.
• Mentor junior engineers and drive alignment with customer executives and engineers.
• Influence product roadmap by capturing deployment learnings into reusable patterns and tooling.
• Provide trusted technical guidance and mitigate risk across deployments.

Skills

Software engineering

Technical leadership

AI deployment

Enterprise deployments

Customer-facing delivery

Tools

APIs & Webhooks

Message queues

Vector databases

Job description

Talkdesk is seeking a Senior Forward Deployed Engineer to lead complex AI agent deployments for strategic enterprise customers. You will design architectures, write production-grade code, and guide technical direction while delivering tangible customer value.

You will mentor junior engineers, collaborate with customer teams, and influence product direction through deployment learnings, ensuring scalable, secure solutions in production.