Senior AI CRM Solutions Engineer

Salesforce, Inc.; New York (NY); Hybrid; USD 135,000 - 180,000; Full time

Job summary

Salesforce, Inc. is seeking a Solution Engineer to translate complex business needs into scalable technology solutions across Salesforce product lines.

You will partner with customers, account teams and professional services to deliver demonstrations, map requirements, and craft compelling proposals that drive value. This role emphasizes collaboration, technical acumen, and the ability to present to executives.

Qualifications

• B.S., M.S. or PhD in CS, Software Engineering or MIS required.
• Knowledge of relational databases and web technologies.
• Excellent communication and collaboration skills; 4+ years of experience.

Responsibilities

• Align innovative strategies to technology solutions in complex accounts across Salesforce product lines.
• Partner with clients and internal teams to drive consensus on multi-product solutions.
• Conduct business problem solving to define opportunities and next steps.
• Lead innovation management by evaluating options and governance to deliver ongoing value.
• Demonstrate customer journeys and IT roadmaps through demonstrations and prototyping.
• Discover customer needs and position Salesforce solutions to achieve business objectives.
• Build and present customized Salesforce-focused solutions to multiple personas.
• Travel as required based on territory alignment and region.

Skills

Relational databases

Web technologies

Communication skills

Team collaboration

Problem solving

Education

B.S., M.S. or PhD in Computer Science, Software Engineering or MIS

Job description

Salesforce, Inc. is seeking a Solution Engineer to translate complex business needs into scalable technology solutions across Salesforce product lines.

You will partner with customers, account teams and professional services to deliver demonstrations, map requirements, and craft compelling proposals that drive value. This role emphasizes collaboration, technical acumen, and the ability to present to executives.