Senior AI & Cloud Success Lead

crusoe; New York (NY); On-site; USD 190,000 - 215,000; Full time

Benefits offered by this job

Competitive compensation

Restricted Stock Units

Paid time off

Health, dental & vision insurance

Paid parental leave

401(k) Retirement plan with company match

Job summary

Crusoe is hiring a Senior Customer Success Manager based in New York, NY. This full-time position focuses on maximizing customer value through technical guidance in AI and machine learning solutions.

The ideal candidate will have a Bachelor's degree in a relevant field, excellent interpersonal skills, and proven experience in customer success. The role involves resolving client issues, conducting performance monitoring, and staying updated on industry trends.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience in customer success or technical account management roles.
• Strong foundation in AI and ML technologies.

Responsibilities

• Develop and maintain customer relationships.
• Provide technical guidance and support.
• Conduct performance monitoring and reporting.

Skills

Customer Relationship Management

Technical Guidance

Interpersonal Skills

Technical Proficiency

Education

Bachelor’s degree in Computer Science or related field

Tools

Kubernetes

Cloud Computing Platforms

Job description

Crusoe is hiring a Senior Customer Success Manager based in New York, NY. This full-time position focuses on maximizing customer value through technical guidance in AI and machine learning solutions.

The ideal candidate will have a Bachelor's degree in a relevant field, excellent interpersonal skills, and proven experience in customer success. The role involves resolving client issues, conducting performance monitoring, and staying updated on industry trends.