Senior AI Cloud Success Lead

crusoe; Denver (CO); On-site; USD 190,000 - 215,000; Full time

Benefits offered by this job

Competitive compensation

Restricted Stock Units

Paid time off & paid holidays

Comprehensive health, dental & vision insurance

Employer contributions to HSA account

Paid parental leave

Paid life insurance, short-term and long-term disability

Professional development & tuition reimbursement

Mental health & wellness support

Commuter benefits (parking & transit)

Cell phone stipend

401(k) Retirement plan with company match up to 4%

Volunteer time off

Job summary

Crusoe in Denver, Colorado, is seeking a highly motivated Senior Customer Success Manager to enhance customer engagement and guide clients through technical complexities in AI and cloud computing. Responsibilities include building strong relationships, delivering customer training, and providing technical guidance to maximize product value.

The ideal candidate will possess a Bachelor’s degree in Computer Science or Engineering, with proven experience in customer success and a strong technical foundation

.

Qualifications

• Proven experience in customer success or technical account management.
• Strong communication skills to convey complex topics simply.
• Able to build relationships at all organizational levels.

Responsibilities

• Develop and maintain strong customer relationships.
• Provide technical guidance for cloud-based AI and ML solutions.
• Coordinate with teams to define customer journeys and challenges.

Skills

Customer success expertise

Cloud computing knowledge

AI and ML understanding

Interpersonal skills

Relationship building

Education

Bachelor’s degree in Computer Science, Engineering, or a related field

Tools

Kubernetes

Job description

Crusoe in Denver, Colorado, is seeking a highly motivated Senior Customer Success Manager to enhance customer engagement and guide clients through technical complexities in AI and cloud computing. Responsibilities include building strong relationships, delivering customer training, and providing technical guidance to maximize product value.

The ideal candidate will possess a Bachelor’s degree in Computer Science or Engineering, with proven experience in customer success and a strong technical foundation

.