Senior AI & Cloud Success Lead

Crusoe Energy Systems LLC; New York (NY); On-site; USD 190,000 - 215,000; Full time

Benefits offered by this job

Competitive compensation

Restricted Stock Units

Comprehensive health, dental & vision insurance

401(k) retirement plan with company match

Paid time off & holidays

Professional development & tuition reimbursement

Job summary

Crusoe Energy Systems LLC in New York is seeking a Senior Customer Success Manager to ensure clients maximize the value of AI and cloud solutions. You will develop customer relationships, provide technical guidance, and support their business objectives through effective communication and training.

The ideal candidate has a Bachelor's degree in Computer Science and proven experience in customer success or account management, along with strong interpersonal skills. The position offers a competitive compensation package, including Restricted Stock Units and benefits.

Qualifications

• Proven experience in customer success or technical account management.
• Strong technical foundation in AI and cloud-based solutions.
• Ability to communicate complex concepts in simple terms.

Responsibilities

• Develop and maintain strong customer relationships.
• Provide technical guidance and support.
• Conduct regular reviews and report on customer progress.
• Deliver training sessions on products and services.

Skills

Customer relationship management

Technical proficiency in cloud computing and AI

Excellent communication skills

Adaptability

Interpersonal skills

Education

Bachelor's degree in Computer Science or related field

Advanced degree preferred

Job description

Crusoe Energy Systems LLC in New York is seeking a Senior Customer Success Manager to ensure clients maximize the value of AI and cloud solutions. You will develop customer relationships, provide technical guidance, and support their business objectives through effective communication and training.

The ideal candidate has a Bachelor's degree in Computer Science and proven experience in customer success or account management, along with strong interpersonal skills. The position offers a competitive compensation package, including Restricted Stock Units and benefits.