Senior AI Automation & Workflow Consultant

salesforce.com, inc.

Seattle (WA)

On-site

USD 117,000 - 224,000

Full time

4 days ago

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Job summary

Salesforce is seeking a Forward Deployed Consultant / Senior Consultant to design, implement, and optimize automated business processes using Agentforce platform capabilities. You will own the roadmap and feature lifecycle for scalable automation solutions, partnering with AI agents, engineering, and design to transform manual workflows into automated, enterprise-grade solutions.

You will translate business requirements into PRDs and user stories, manage backlogs, and drive delivery with Agile

Qualifications

3–8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting.
Experience building external-facing products in enterprise B2B SaaS environments.
Strong understanding of business workflow mapping, process modeling, and process improvement methodologies.
Proven experience translating business requirements into structured automated workflows or solutions.
Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms.
Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical audiences.

Responsibilities

Own the roadmap for process blueprints and automation solutions, balancing strategic direction with foundational execution needs.
Own the feature lifecycle for specific components from discovery through launch and iteration.
Identify operational inefficiencies, manual processes, and automation opportunities across customer and internal workflows.
Partner with customer-facing team leaders to map and analyze customer requirements for new solutions.
Translate high-level goals into PRDs, user stories, and technical acceptance criteria.