AI-Driven Enterprise Automation Architect

salesforce.com, inc.; Chicago (IL); On-site; USD 117,000 - 224,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Job summary

Salesforce is seeking a Forward Deployed Consultant / Senior Consultant to design, implement, and optimize automated business processes called Blueprints on the Agentforce platform. You will partner with AI agents, engineering, and product teams to transform manual workflows into scalable, enterprise-grade solutions.

You'll own the roadmap and feature lifecycle, translate requirements into PRDs and user stories, and drive delivery using Agile methods while maintaining a customer-obsessed mindset.

Qualifications

• 3-8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting.
• Experience building external-facing products in enterprise B2B SaaS environments.
• Strong understanding of business workflow mapping, process modeling, and process improvement methodologies.
• Proven experience translating business requirements into structured automated workflows or solutions.
• Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms.
• Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical audiences.
• Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success.
• Rigor and consistency in managing product backlogs and executing delivery.

Responsibilities

• Roadmap & Solution Ownership: Own the roadmap for process blueprints and automation solutions.
• Blueprint Design & Execution: Build solution blueprints and workflow automations.
• Technical Specification & Delivery: Translate goals into PRDs, user stories, and acceptance criteria.
• Customer & Market Research: Conduct user interviews and quantitative analysis to identify opportunities.
• Cross-Functional Collaboration: Partner with Engineering and Design to ensure feasibility and usability.

Skills

Roadmap ownership

Solution design

Enterprise B2B SaaS

Automation tools

AI prompting

Low/no-code platforms

Backlog management

Cross-functional collaboration

Communication

Education

Related technical degree

Tools

Automation tools

Workflow builders

AI prompting

Low/no-code platforms

Job description

Salesforce is seeking a Forward Deployed Consultant / Senior Consultant to design, implement, and optimize automated business processes called Blueprints on the Agentforce platform. You will partner with AI agents, engineering, and product teams to transform manual workflows into scalable, enterprise-grade solutions.

You'll own the roadmap and feature lifecycle, translate requirements into PRDs and user stories, and drive delivery using Agile methods while maintaining a customer-obsessed mindset.