AI-Driven Automation Consultant

Salesforce; Chicago (IL); On-site; USD 117,000 - 224,000; Full time

Benefits offered by this job

Time off

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase plan

Job summary

Salesforce currently seeks a Forward Deployed Consultant to design, implement, and optimize automated business processes using the Agentforce platform. You will own the roadmap and feature lifecycle for scalable solutions that transform manual workflows into automated capabilities across customer and internal teams.

You will collaborate with AI agents, engineering, and product stakeholders to deliver enterprise-grade automation with speed, quality, and measurable business impact.

Qualifications

• 3-8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting.
• Experience building external-facing products in enterprise B2B SaaS environments.
• Strong understanding of business workflow mapping, process modeling, and process improvement methodologies.
• Proven experience translating business requirements into structured automated workflows or solutions.
• Hands‑on technical experience with automation tools, workflow builders, AI prompting, or low/no‑code platforms.
• Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non‑technical audiences.
• Proven ability to collaborate with virtual and global cross‑functional teams including engineering, design, and customer success.
• Rigor and consistency in managing product backlogs and executing delivery.

Responsibilities

• Own the roadmap for process blueprints and automation solutions, balancing strategic direction with foundational execution needs.
• Own the feature lifecycle for specific components from discovery through launch and iteration.
• Identify operational inefficiencies, manual processes, and automation opportunities across customer and internal workflows.
• Blueprint Design & Execution Partner with customer-facing team leaders to map and analyze customer requirements for new solutions Build solution blueprints and workflow automations using current platform features Work directly with AI agents and prompting tools to design automated, enterprise‑grade solutions Validate, test, and iterate blueprints for accuracy, consistency, and performance.
• Technical Specification & Delivery Translate high-level strategic goals and customer requirements into clear Product Requirement Documents (PRDs), user stories, and technical acceptance criteria Manage the product backlog, prioritize sprints, and drive consistent delivery using Agile methodologies Document solution architecture, demonstrations, and implementation guidelines.
• Customer & Market Research Conduct user interviews and quantitative analysis to deeply understand customer pain points and identify product opportunities Act as the voice of the customer within the development process.
• Cross-Functional Collaboration Partner with Engineering and Design (UX/UI) to ensure technical feasibility and intuitive user experiences Provide structured, detailed feedback to Product Managers regarding feature gaps and enhancements needed to support scalability.
• Support rollout and enablement of blueprint solutions across teams and customers

Skills

Product management

Process automation

Business analysis

Solutions consulting

Automation tools

Workflow builders

AI prompting

Low/no-code platforms

Education

Related technical degree

Tools

Automation tools

Workflow builders

AI prompting

Low/no-code platforms

Job description

Salesforce currently seeks a Forward Deployed Consultant to design, implement, and optimize automated business processes using the Agentforce platform. You will own the roadmap and feature lifecycle for scalable solutions that transform manual workflows into automated capabilities across customer and internal teams.

You will collaborate with AI agents, engineering, and product stakeholders to deliver enterprise-grade automation with speed, quality, and measurable business impact.