Senior AI & Automation Analyst

Glsauto; Greenville, Northern (SC, KY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive base pay and performance奖金

Medical, dental, vision, telemedicine,

401K with employer match and immediate

Paid Time Off (PTO) and paid holidays

Paid Volunteer Time Off (VTO)

Tuition Reimbursement

Parental Leave

Business casual work environment

Job summary

GLS is seeking a Senior Automation Analyst to identify and deliver high-value AI solutions across the organization. You will spot inefficiencies, evaluate AI-driven options, and build tools to deliver measurable results.

This role requires independent judgment, strong technical skills, and clear communication with teams across GLS. You will partner with stakeholders to map workflows, build an AI opportunities pipeline, and own initiatives from discovery through deployment.

Qualifications

• Minimum of Bachelor’s degree in Information Technology, Computer Science, or related field is required.
• Minimum three (3) years’ experience in Technology Implementation, Business Analytics, or related field required.
• Demonstrated experience building functional prototypes or production workflows using modern AI tools (e.g., prompt engineering, Claude, Copilot Studio, Power Automate, or API scripts)
• Knowledge of process mapping methodologies (As-Is / To-Be process flows, value stream mapping)
• Familiarity with enterprise AI ecosystems (Anthropic Claude, Microsoft Copilot, Azure OpenAI, or Snowflake Cortex)
• Experience with SQL, Python, and Snowflake highly preferred
• Strong verbal and written communication skills
• Ability to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
• Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
• Team player that can adapt in a fast paced and changing environment
• Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
• Proficient computer skills with working knowledge of standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
• Ability to think strategically and deliver tactically

Responsibilities

• Partner with business stakeholders across all departments to understand current workflows, inefficiencies, and manual processes for automation
• Build and maintain a prioritized pipeline of high-value AI opportunities across multiple business functions, regularly updating IT leadership
• Evaluate AI platforms, agent frameworks, workflow automation tools, backend integrations, and traditional process improvements and recommend where GLS should pilot new technologies
• Own AI initiatives from discovery through deployment, adoption, and value realization
• Communicate trade-offs and recommendations clearly to both technical and non-technical stakeholders
• Stay current on the AI tooling landscape and agentic workflow patterns to keep GLS's approach informed and competitive
• Independently design and build lightweight AI-powered solutions and workflows
• Ensure solutions are well-documented, maintainable, and handed off properly to business owners for ongoing use
• Train business users on AI tools and workflows; serve as the primary AI enablement resource for non-technical teams
• Track metrics and actual value delivered post-deployment and maintain a dashboard of AI initiative outcomes
• Maintain electronic records and files that support work performed, results, and outcomes
• Foster a collaborative culture that facilitates the achievement of business plan objectives
• Perform additional assignments and special projects as required by the needs of the company or as directed by management

Skills

AI strategy

Strong communication

Problem solving

Team player

Strategic thinking

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

Claude

Copilot Studio

Power Automate

API scripts

Snowflake Cortex

Azure OpenAI

Job description

GLS is seeking a Senior Automation Analyst to identify and deliver high-value AI solutions across the organization. You will spot inefficiencies, evaluate AI-driven options, and build tools to deliver measurable results.

This role requires independent judgment, strong technical skills, and clear communication with teams across GLS. You will partner with stakeholders to map workflows, build an AI opportunities pipeline, and own initiatives from discovery through deployment.