AI-Driven Business Analyst for Automation & Analytics

SG360°; Wheeling (IL); On-site; USD 95,000 - 125,000; Full time

Job summary

sg360° is seeking a Technical Business Analyst to uncover high-value opportunities in AI, automation, analytics, and workflow modernization. The role connects business goals with technology by analyzing processes, systems, and data flows and translating needs into clear requirements for delivery teams.

The successful candidate will collaborate with business and technology groups to deliver solutions that improve efficiency, accuracy, and user adoption, while documenting outcomes across the

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field, or equivalent combination of education and experience.
• Minimum of 5 years of experience as a Technical Business Analyst, Systems Analyst, Business Analyst, or in a similar technology-focused role.
• Experience gathering and documenting business and functional requirements, user stories, process flows, use cases, and acceptance criteria.
• Strong understanding of the software development lifecycle (SDLC), Agile methodologies, and user acceptance testing (UAT).
• Demonstrated ability to analyze business processes, workflows, systems, and data to identify opportunities for process improvement.
• Excellent analytical, problem-solving, organizational, and critical-thinking skills.
• Strong written and verbal communication skills with the ability to effectively communicate with both technical and non-technical stakeholders.
• Experience working cross-functionally with business users, developers, project managers, QA teams, and leadership.
• Proficiency with business analysis and collaboration tools such as Microsoft Visio, Jira, Confluence, and Microsoft 365.

Responsibilities

• Partner with stakeholders to identify and prioritize opportunities for AI, automation, analytics, and process modernization based on business value, feasibility, risk, and user impact.
• Analyze current-state processes, systems, data flows, integration points, controls, and pain points; define future-state workflows and solution requirements.
• Translate business needs into functional requirements, user stories, process maps, use cases, acceptance criteria, data requirements, and solution documentation.
• Support AI-enabled solution development by defining use cases and expected outcomes, documenting business rules, validating model outputs, and ensuring appropriate exception and approval controls.
• Facilitate discovery sessions, workshops, meetings, and presentations to gather requirements, evaluate solution concepts, resolve ambiguity, and build stakeholder alignment.
• Collaborate with developers, data teams, project managers, testers, end users, and leaders throughout design, development, testing, deployment, and continuous improvement.
• Define test scenarios and acceptance criteria; coordinate or participate in system testing and user acceptance testing; track issues and validate business outcomes.
• Maintain accurate documentation of requirements, decisions, risks, dependencies, process changes, and implementation outcomes throughout the delivery lifecycle.
• Evaluate emerging technologies, AI capabilities, workflow tools, and system enhancements that may reduce manual effort or improve operational performance.
• Serve as a liaison between business and technical teams, supporting communication, readiness, training, adoption, and realization of measurable business value.
• Perform other related responsibilities as assigned to support changing business needs.

Education

Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field

Tools

Microsoft Visio

Jira

Confluence

Microsoft 365

Job description

sg360° is seeking a Technical Business Analyst to uncover high-value opportunities in AI, automation, analytics, and workflow modernization. The role connects business goals with technology by analyzing processes, systems, and data flows and translating needs into clear requirements for delivery teams.

The successful candidate will collaborate with business and technology groups to deliver solutions that improve efficiency, accuracy, and user adoption, while documenting outcomes across the