Position Overview
We are seeking a Senior Business Analyst with strong experience in AI-driven solutions, automation initiatives, and Agile project delivery. This role will play a key part in driving digital transformation by identifying process optimization opportunities, defining requirements, and ensuring smooth implementation across AI and automation projects.
The ideal candidate has a minimum of 5+ years of experience, with exposure to software development environments and Agile methodology. A background that includes technical collaboration, automation tools, and AI solution enablement is highly preferred.
Key Responsibilities
- Partner with business stakeholders to define current-state processes and document detailed process flows and workflow diagrams.
- Lead requirements gathering sessions and create high-quality functional documentation.
- Develop Agile user stories and manage requirements throughout the SDLC.
- Obtain stakeholder sign-off for requirements and ensure alignment across teams.
- Collaborate with Automation & AI leadership and technical teams to support solution design.
- Lead workshops focused on process optimization and customer experience improvements.
- Create testing strategies, coordinate UAT cycles, document feedback, and track defect resolution.
- Manage documentation repositories to support vendor collaboration and knowledge sharing.
- Identify internal and external dependencies aligned with project timelines.
- Establish KPIs, measure business value, and demonstrate ROI of automation initiatives.
- Act as a change enablement partner to support smooth adoption of implemented solutions.
Required Skills & Experience
- 5+ years of Business Analyst experience.
- Strong experience working in Agile environments.
- Demonstrated experience using AI and automation tools to:
- Automate repetitive tasks
- Draft requirements, reports, or communications
- Accelerate research and discovery
- Synthesize large datasets and documentation
- Strong prompt engineering and AI tool orchestration skills.
- Ability to critically evaluate AI outputs for accuracy, bias, and business risk.
- Comfort experimenting with emerging technologies and rapidly adopting new tools.
- Experience creating detailed process documentation and workflow diagrams.
- Strong stakeholder communication and influence skills.
- Experience supporting testing cycles and change management processes.