Senior Automation Analyst

Global-Lending-Services; Greenville (SC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive base pay and bonuses

Medical, dental, vision coverage

401K with employer match

Paid PTO and holidays

Job summary

Global-Lending-Services is seeking a Senior Automation Analyst in Greenville, SC to lead high-value AI initiatives across the organization. You will identify inefficiencies, evaluate AI-driven solutions, and build scalable workflows while collaborating with stakeholders and ensuring governance and security best practices.

You will design and deploy lightweight AI-powered solutions, train users, track outcomes, and hand off solutions to business owners for ongoing use, driving measurable

Qualifications

• Minimum of Bachelor’s degree in Information Technology, Computer Science, or related field is required.
• Minimum three (3) years’ experience in Technology Implementation, Business Analytics, or related field required.
• Demonstrated experience building functional prototypes or production workflows using modern AI tools.

Responsibilities

• Partner with business stakeholders across departments to understand workflows and automation opportunities.
• Build and maintain a prioritized pipeline of high-value AI opportunities across multiple business functions.
• Evaluate AI platforms, agent frameworks, workflow automation tools, and backend integrations and recommend pilots.
• Own AI initiatives from discovery through deployment, adoption, and value realization.
• Communicate trade-offs and recommendations clearly to technical and non-technical stakeholders.
• Train business users on AI tools and workflows and serve as primary AI enablement resource.
• Track metrics and maintain a dashboard of AI initiative outcomes.
• Maintain records and collaborate with management to meet objectives.

Skills

Communication skills

Confidential data handling

Initiative

Team player

Organization skills

Strategic thinking

Cross-functional collaboration

Learning new tools

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

SQL

Python

Snowflake

Claude

Copilot Studio

Power Automate

API scripts

Job description

Why GLS?

Purpose

Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.

People

Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Growth

Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits

• Competitive base pay and performance bonuses, dependent on role
• Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
• 401K with employer match and 100% immediate vesting
• Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
• Paid Volunteer Time Off (VTO) Annually
• Tuition Reimbursement
• Parental Leave
• Business casual work environment

What does it mean to be a Senior Automation Analyst at GLS?

The Senior Automation Analyst is responsible for identifying and delivering high-value AI solutions across the organization. This role will identify inefficiencies, evaluate AI-driven solutions, create process improvements, and build tools that deliver measurable results. This is a highly independent position requiring the right judgment to proactively solve problems, use strong technical skills to build the right solution, and effectively communication with teams across the organization.

How will you drive value within the organization as a Senior Automation Analyst?

• Partner with business stakeholders across all departments to understand current workflows, inefficiencies, and manual processes for automation
• Build and maintain a prioritized pipeline of high-value AI opportunities across multiple business functions, regularly updating IT leadership
• Evaluate AI platforms, agent frameworks, workflow automation tools, backend integrations, and traditional process improvements (including but not limited to Claude, Microsoft Copilot, and Snowflake Cortex) and recommend where GLS should pilot new technologies
• Own AI initiatives from discovery through deployment, adoption, and value realization
• Communicate trade-offs and recommendations clearly to both technical and non-technical stakeholders
• Stay current on the AI tooling landscape and agentic workflow patterns to keep GLS's approach informed and competitive
• Independently design and build lightweight AI-powered solutions and workflows
• Ensure solutions are well-documented, maintainable, and handed off properly to business owners for ongoing use, and they align with GLS security, governance, and responsible AI practices
• Train business users on AI tools and workflows; serve as the primary AI enablement resource for non-technical teams
• Track metrics and actual value delivered post-deployment and maintain a dashboard of AI initiative outcomes
• Maintain electronic records and files that support work performed, results, and outcomes
• Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
• Perform additional assignments and special projects as required by the needs of the company or as directed by management

What should you already know to be successful as a Senior Automation Analyst?

• Minimum of Bachelor’s degree in Information Technology, Computer Science, or related field is required.
• Minimum three (3) years’ experience in Technology Implementation, Business Analytics, or related field required
• Demonstrated experience building functional prototypes or production workflows using modern AI tools (e.g., prompt engineering, Claude, Copilot Studio, Power Automate, or API scripts)
• Knowledge of process mapping methodologies (As-Is / To-Be process flows, value stream mapping)
• Familiarity with enterprise AI ecosystems (Anthropic Claude, Microsoft Copilot, Azure OpenAI, or Snowflake Cortex)
• Experience with SQL, Python, and Snowflake highly preferred
• Strong verbal and written communication skills
• Ability to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
• Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
• Team player that can adapt in a fast paced and changing environment
• Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
• Proficient computer skills with working knowledge of standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
• Ability to think strategically and deliver tactically

Employment Requirements:

• Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity
• Remain in a stationary position up to 100% of the workday
• Constantly operate a computer and other standard office equipment
• Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects.
• Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling

Schedule:

• This position is full-time
• This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, the days and hours of work are Monday through Friday, 8:00am-6:00pm.
• Must be flexible to work departmental operating days and times
• Regular, predictable attendance is required, including in excess of 40 hours per week as business demands dictate
• Evening and weekend work may be required as job duties demand

Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job operates in a professional office environment, primarily indoorsThe noise level in the work environment is usually moderately quietThe position requires travel, up to 10%Schedule:This position is full-timeThis is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, days and hours of work are Monday through Friday between the hours of 8:00am-6:00pmRegular, predictable attendance is required, including overtime hours as business demands dictateEvening and weekend work may be required as job duties demand

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