Senior AI Agent Engineer — Remote & Flexible
Genesys Cloud Services, Inc.
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Benefits offered by this job
Job summary
Genesys Cloud Services, Inc. is seeking an hands-on AI engineer to build and deploy customer-facing AI agents within our CX platform. You will work on voice, chat, and messaging channels, delivering production-grade AI experiences.
You will collaborate with customers and product teams to translate CX problems into scalable AI solutions, ensuring reliability, latency, and security in enterprise environments.
Job description
Genesys Cloud Services, Inc. is seeking an hands-on AI engineer to build and deploy customer-facing AI agents within our CX platform. You will work on voice, chat, and messaging channels, delivering production-grade AI experiences.
You will collaborate with customers and product teams to translate CX problems into scalable AI solutions, ensuring reliability, latency, and security in enterprise environments.
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