Senior AdTech Account Lead — Hybrid, Equity, 30% Commission

VideoAmp Careers Website; New York (NY); Hybrid; USD 95,000 - 115,000; Full time

Benefits offered by this job

Equity participation included

Health, dental, vision benefits

401(k) with matching

Job summary

VideoAmp is seeking a Senior Account Manager to own the Omnicom relationship and drive performance, value, and retention across Omnicom agencies and desks. This role focuses on managing post-sale client relationships within Omnicom, delivering measurable results and expanding the partnership.

The ideal candidate has 5+ years in Account Management or Client Services in AdTech or digital advertising, with a proven ability to grow high-value accounts and work autonomously in a fast-paced

Qualifications

• 5+ years of experience in Account Management or Client Services within AdTech, programmatic media, or digital advertising.
• Experience working with Omnicom heaviliy preferred.
• Bachelor’s degree preferred.

Responsibilities

• Manage and monitor ongoing client performance across Omnicom agencies, ensuring campaigns and insights are executed successfully and align with client goals.
• Foster strong, consultative relationships with stakeholders across Omnicom by deeply understanding VideoAmp’s product offerings and value proposition.
• Understand client KPIs and build strategies to exceed performance goals within Omnicom.
• Proactively solve client challenges and identify growth opportunities within Omnicom accounts.
• Establish and maintain a strong vision of customer service excellence and contribute to client success best practices.
• Provide thought leadership and serve as a key point of contact for escalations and strategic initiatives with Omnicom leadership.
• Drive client value through regular performance reviews, adoption trends, and relationship health metrics such as retention and expansion.
• Collaborate closely with Sales, AdOps, and Product teams to ensure seamless execution and client satisfaction.
• Represent the voice of the customer internally to help refine VideoAmp’s products and processes.
• Stay current on industry trends in AdTech, TV, and cross-platform measurement to offer Omnicom clients cutting-edge solutions.

Skills

Account management

AdTech

Programmatic media

Client services

Salesforce

ChurnZero

Zendesk

Pendo

JIRA

Education

Bachelor’s degree

Tools

Salesforce

ChurnZero

Zendesk

Pendo

JIRA

Job description

VideoAmp is seeking a Senior Account Manager to own the Omnicom relationship and drive performance, value, and retention across Omnicom agencies and desks. This role focuses on managing post-sale client relationships within Omnicom, delivering measurable results and expanding the partnership.

The ideal candidate has 5+ years in Account Management or Client Services in AdTech or digital advertising, with a proven ability to grow high-value accounts and work autonomously in a fast-paced